Homeserve Plc

Homeserve was formed in 1993 a joint venture was created with South Staffordshire Water to offer customers home emergency related insurance products. From selling the first plumbing and drains policy in 1994, the business has transformed into a successful, fast moving FTSE 250 company, with over 8 million emergency insurance policies sold across the UK, France, Spain and the States. The company is hotly tipped to enter FTSE100 in the near future.

Homeserve held their European Conference at Celtic Manor and Shaun was chosen to host the conference. He was also asked to use his communication skills to work with the senior team to ensure the content was consistent and ‘on message’, whilst coaching them in presentation skills.

Chairman Brian Whitty expands “The feedback about Shaun from our Managers following our European Conference at Celtic Manor was excellent. Shaun helped us bring our Conference together during the planning stages, providing feedback on overall positioning of the presentations. On the day he was an excellent MC, providing a sense of humour and keeping the day moving to programme.”

The conference was organised and produced by Marketing City Ltd. Operations Director, Julie Williams who commented “In my experience working with Shaun I have found him to be one of the most professional, knowledgeable and likeable talents in his field. As a facilitator he puts presenters at ease and quickly engages the audience. His extensive experience and high standards of delivery, ensure you can relax in the knowledge that your conference agenda is in safe hands. Throughout content preparation, presenter training and facilitation of the live event, he is a pleasure to work alongside with a welcome sense of humour when the pressure is on.”

« go back to Case Studies page