Testimonials – Training and Coaching Clients
We have used Shaun on a number of occasions and have always found him to be engaging and great value for money. He delivers in a fun but very professional manner and I would have absolutely no hesitation in recommending him either as a trainer or a conference host. You will not be disappointed!
Shaun has delivered the sales training module at Mercedes-Benz as an Adapt associate. He has consistently delivered a first class job! His energy, enthusiasm, credibility and ability to help delegates improve their sales performance has delivered some very tangible results.
I've employed Shaun to provide Sales Training for both internal purposes and the Lexus Centre network, as a Facilitator at conferences and seminars and as a compare for a number of awards dinners. Shaun has not only a very detailed knowledge of the industry, but an astute commercial awareness built during his years within the motor trade, that generates a unique 'presence' that provides an immediate and warm respect from any audience. For sales and motivational training, Shaun looks 'outside of the box' to engage the audience and challenge their existing thinking; as a facilitator, his ability to converse and debate with any level of employee ensures that any discussion is both relevant and rewarding and as a speaker his commitment to perfection and detailed preparation will always shine through. I would not hesitate to take advantage of this expertise - and would only urge others to do the same if it didn't clash with my requirements!
My experience of Shaun is one of a dedicated service provider who will systematically investigate all solutions to achieve the best outcome available. At all times I felt that Shaun had my business' best interest to heart and that he was always willing to go the extra mile to accommodate the inevitable changes to the original plan.
I have worked with Shaun on a number of occasions to deliver engaging and real management development workshops. Both approach all the sessions with high energy, passion and individuality, which has been hugely valuable to our people & organisation. We consistently receive positive feedback from all the programme delegates, with this being one of the few programmes where people have asked to attend from word of mouth - great work!
Having worked with Shaun on a number of projects I have found him to be engaging, insightful and good humoured. He brings with him a wealth of valuable experience along with a challenging, professional approach. Shaun is able to quickly build strong working relationships and is never phased no matter what is thrown his way.
Most recently Shaun has supported Network in running a number of sales training courses with our franchisee base. Franchisees are skilled sales people, many of whom have years of sales experience. Most have attended sales training courses in the past which don’t reflect the challenges that they face every day. As a result they inevitably approach any sales training with a large dose of cynicism. From the most challenging of audiences, we had the most fantastic feedback. Experienced, successful sales staff have returned to their businesses enthused and passionate about the training. Crucially theses sales staff understand how the training helps them improve their sales ability on a day to day basis. The increased sales results are evidence that it is working. If Shaun can make this happen with the Network franchisee sales staff, then you can be confident that he can make this happen with any group of sales people. Shaun has held a number of roles over the many years that I have known him. It is this experience which means that he is able to demonstrate that he has ‘done the job’ himself & has made all the mistakes along the way. He genuinely understands the issues and challenges that people face in their everyday business lives.
I took 3 of my sales guys to an in depth sales motivation 1 day course . I found Shaun to be informative and on the wave length of most sales people. back in the office I am now whipping the young guys into the ways we were shown by Shaun , I have found a new lease of life and may lose the old dinosaur tag at last!!! Great Guy great ideas would recommend any Director like me to get their sales team onto one of Shaun's sales courses.
I have had the pleasure of working with Shaun on a number of occasions for our company conferences and I truly believe they would not have been the same without him. He demonstrates a truly engaging style through his charismatic approach to facilitation. He manages to make the whole day flow seamlessly by planning and preparing and working with the company to ensure it is what they are after. The main thing I find great about Shaun is his observation and conversation with the attendees which he then uses this information within his facilitation. We have had great feedback about Shaun from the attendees of the conferences and he would always be the first person I think of when we have other events coming up.
We first worked with Shaun in January 2014. He did such a good job that we have used his services on a further two occasions since. Shaun is an excellent facilitator / trainer who has a broad wealth of experience. He really brings a day to life with his energetic and personable nature involving everyone in the room. Shaun understand just exactly what is required to deliver results quickly and how to best interact with an audience however large or small.
Shaun has provided sales training for Mercedes-Benz over many years he has a great depth of experience and knowledge within the Automotive sector and uses his experiences to reinforce the theory’s he teaches. Shaun has a great ability to relate to all types/levels of personalities in order to get the best out of the clients he is working with. He makes learning interesting and enjoyable whilst keeping a highly professional manner. I would highly recommend Shaun as a trainer, coach / presenter.
Shaun provided us with some onsite sales training and divided his time between two different teams. He managed to break down barriers and objections from the sales team who felt that training was perhaps not needed and we discussed ideas and concepts that we will look to implement. I would have no hesitation in working with Shaun again and will look to do so in the future.
Having previously used Shaun for a 2 day training workshop in a previous business life, I recently engaged him to run a Sales Workshop and facilitate 3 events, our Sales, Leadership and Company Conferences. His input was nothing short of outstanding from the planning meetings through to his total facilitation of our conferences. As well as introducing our speakers he totally mastered the Q &A sessions with our Board members and successfully facilitated a team building event. He acted as MC for our awards ceremony and even managed to engage a tough audience when delivering a keynote session on ‘Thinking Differently’. I will certainly be using Shaun again in the future and thoroughly recommend others to do the same.
Shaun has delivered a number of motivational training sessions throughout our business over the past 12 months. Last week our Chief Executive and myself had a one to one session with all the staff who had attended the sessions where they reported back their key learning points from the workshops. Following this feedback, I am more than pleased to recommend Shaun, as we now have a team of Managers and Senior Staff ready and able to face the challenges ahead.
As our business is growing rapidly, I felt it necessary to ensure that our Managers and staff members received the training and development necessary to cope with this growth. Throughout the past 12 months Shaun has delivered a series of Leadership, Customer Service and Presentation Skills workshops across the company which have resulted in a stronger business. Most of all the staff have demonstrated to me that they are using the material which has been delivered via the workshops, in their job roles. Using Shaun for our training has proved to be an excellent return on investment.
Shaun helped to revitalise the sales team with his energy and enthusiasm. We were able to see things from the customers perspective. Great feedback from the whole team.
We recently ran a strategic conference with our partner customers. For it to run well we needed someone to manage the flow of the meeting from start to finish including the informal sessions in the evening. Shaun was brilliant - clearly an expert in his field - his organisation, timings and interventions were nothing but impeccable. Value well and truly added.
We used Shaun for the first time recently at a conference for a major blue chip client and following very positive feedback, we have re-booked him for their next event. He met with the client, offering suggestions which were then implemented, organised rehearsals and facilitated the conference professionally, liaising with us throughout. We will definitely be recommending other clients to use Shaun to facilitate their events.
Shaun is a fantastic trainer and creator of effective behavioural training. We used his services for a project with Nissan. I was amazed at his capacity to make difficult concepts accessible, at how he brings training to life through his effective storytelling and how he gets all audiences, sometimes very difficult ones, to engage. I also enjoyed his delivery style, focussed on dialogue and delegate action, learnt a lot from him and hope I can work with him again in the near future.
Shaun and the team developed a fantastic talent programme to be delivered to the top talent within OCS UK. The delivery by Shaun was fantastic, he is informative, engaging and makes the learning experience for all individuals extremely fun! He is a fantastic coach and really took the time to get to know the individuals on the course, understanding their strengths and development areas in order to see how he could support their ongoing professional development. The feedback from the business was fantastic and I wouldn't hesitate in recommending Shaun.
We recently used Shaun to hold a training session for our sales team focusing on change, the sales process, and handling objections. From my first contact with Shaun I found him very professional, he was keen to understand our challenges and tailor a day to suit us. On the day itself, he made sure everyone in the team was involved, and used a mixture of techniques to break the training up and make it interesting, engaging and fun. I would not hesitate to recommend Shaun. Our team found the day insightful, and we are hoping to work with Shaun again in the future.
Shaun was able to masterfully highlight to my sales team that they needed to shift their focus away from price and start to understand customers’ needs for value. I met with many sales trainers but was blown away by Shaun’s personality and experience across many industries. I would recommend Shaun to any sales business looking to take their team to the next level.